Resolved -
This incident has been resolved.
Jan 29, 17:44 UTC
Monitoring -
A fix has been implemented and the team is monitoring.
Jan 29, 17:24 UTC
Investigating -
We have recently been made aware of an issue where some users are experiencing difficulties logging into the application. We understand the inconvenience and frustration this may cause, and we sincerely apologize for any disruption this may have brought to your activities.
Our technical team is already investigating the cause of this problem and is working tirelessly to rectify the issue as quickly as possible. Our primary goal is to ensure seamless and uninterrupted service to all of our users.
In the meantime, if you encounter any difficulties or need further assistance, please don't hesitate to reach out to our Support Team at support@mosaicapp.com.
Jan 29, 17:19 UTC
Resolved -
This incident has been resolved.
Jan 23, 02:23 UTC
Monitoring -
A fix has been applied, the team is monitoring the results. Data is flowing through the integration pipeline, although there might be some delay in processing.
Jan 22, 01:00 UTC
Identified -
The issue has been identified and a fix is being implemented.
Jan 21, 20:48 UTC
Investigating -
Users are currently impacted by delayed sync times on our application. We understand that this can affect your experience and productivity, and we sincerely apologize for any inconvenience this may cause.
Our technical team is fully aware of this issue and is diligently working on a solution to restore normal functionality as soon as possible. As we strive to provide a high-quality service, we ask for your patience and understanding during this time.
For any queries or if you need assistance, please don't hesitate to contact our Support Team at support@mosaicapp.com.
Jan 21, 20:13 UTC