Resolved -
This incident has been resolved.
May 12, 00:24 UTC
Update -
We are continuing to monitor for any further issues.
May 11, 23:41 UTC
Monitoring -
A fix has been implemented and we are monitoring the results.
May 11, 23:11 UTC
Identified -
The issue has been identified and a fix is being implemented.
May 11, 22:43 UTC
Investigating -
We have recently been made aware of an issue where some users are experiencing difficulties accessing reports within our application. We understand the inconvenience and frustration this may cause, and we sincerely apologize for any disruption this may have brought to your activities.
Our technical team is already investigating the cause of this problem and is working tirelessly to rectify the issue as quickly as possible. Our primary goal is to ensure seamless and uninterrupted service to all of our users.
In the meantime, if you encounter any difficulties or need further assistance, please don't hesitate to reach out to our Support Team at support@mosaicapp.com.
May 11, 22:42 UTC
Resolved -
This incident has been resolved.
May 4, 21:28 UTC
Monitoring -
A fix has been implemented and we are monitoring the results.
May 4, 21:09 UTC
Identified -
The issue has been identified and a fix is being implemented.
May 4, 19:27 UTC
Monitoring -
A fix has been implemented and we are monitoring the results.
May 4, 15:19 UTC
Identified -
The issue has been identified and a fix is being implemented.
May 4, 14:21 UTC
Investigating -
We have recently been made aware of an issue where some users are experiencing difficulties accessing some reports within our application. We understand the inconvenience and frustration this may cause, and we sincerely apologize for any disruption this may have brought to your activities.
Our technical team is already investigating the cause of this problem and is working tirelessly to rectify the issue as quickly as possible. Our primary goal is to ensure seamless and uninterrupted service to all of our users.
In the meantime, if you encounter any difficulties or need further assistance, please don't hesitate to reach out to our Support Team at support@mosaicapp.com.
May 4, 13:35 UTC