Acknowledgement of Access Issue in Mosaic

Incident Report for Mosaic

Resolved

This incident has been resolved.
Posted Jan 13, 2026 - 16:26 UTC

Monitoring

A fix has been applied, the team is monitoring for further issues.
Posted Jan 13, 2026 - 15:14 UTC

Investigating

We have recently been made aware of an issue where users are experiencing difficulties accessing our application. We understand the inconvenience and frustration this may cause, and we sincerely apologize for any disruption this may have brought to your activities.

Our technical team is already investigating the cause of this problem and is working tirelessly to rectify the issue as quickly as possible. Our primary goal is to ensure seamless and uninterrupted service to all of our users.

In the meantime, if you encounter any difficulties or need further assistance, please don't hesitate to reach out to our Support Team at support@mosaicapp.com.
Posted Jan 13, 2026 - 14:39 UTC
This incident affected: Resource Planning Portal (Resource Planning Portal).