Acknowledgement of Access Issue in Mosaic

Incident Report for Mosaic

Resolved

This incident has been resolved.
Posted Apr 16, 2026 - 14:30 UTC

Monitoring

A fix has been implemented and we are monitoring the results.
Posted Apr 15, 2026 - 23:21 UTC

Identified

The issue has been identified and a fix is being implemented.
Posted Apr 15, 2026 - 22:04 UTC

Investigating

We have recently been made aware of an issue where some users are experiencing difficulties accessing the integrations pages within the application. We understand the inconvenience and frustration this may cause, and we sincerely apologize for any disruption this may have brought to your activities.

Our technical team is already investigating the cause of this problem and is working tirelessly to rectify the issue as quickly as possible. Our primary goal is to ensure seamless and uninterrupted service to all of our users.

In the meantime, if you encounter any difficulties or need further assistance, please don't hesitate to reach out to our Support Team at support@mosaicapp.com.
Posted Apr 15, 2026 - 21:40 UTC
This incident affected: Integrations (Deltek Ajera Integration, Deltek Vision Integration, Deltek Vantagepoint Integration, CSV Agent, Jira Cloud Integration, Github Integration, Viewpoint Vista Integration, Asana Integration, Google Calendar Integration, Salesforce Integration, Office365 Integration, BST Integration, Microsoft Dynamics 365 Project Operations Integration, Microsoft Dynamics 365 Business Centra Integration, Microsoft 365 Project Online Integration, Unanet A/E Integration, Open API).